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Training Topics

Some of the many topics covered during training include:

  • Program Knowledge
  • Marketing - Identifying and Understanding the Customer
  • Advertising and Communication Strategy ( including social media)
  • Public Relations and Community Awareness
  • Pre-opening -Preparing for Your Initial Launch
  • Operations -Managing and Growing Your Business
  • Customer Service and Retention
  • Hiring, Training and Motivating Employees
  • Legal and Regulatory Issues
  • Financial Analysis
  • Business Management
  • Purchasing
  • Inventory Control
  • Merchandising