Some of the many topics covered during training include:
- Program Knowledge
- Marketing - Identifying and Understanding the Customer
- Advertising and Communication Strategy ( including social media)
- Public Relations and Community Awareness
- Pre-opening -Preparing for Your Initial Launch
- Operations -Managing and Growing Your Business
- Customer Service and Retention
- Hiring, Training and Motivating Employees
- Legal and Regulatory Issues
- Financial Analysis
- Business Management
- Purchasing
- Inventory Control
- Merchandising